Restart the printer and the pc: Restarting the pc and also the printer can obvious mistake conditions.

When PCs are linked to the HP Workforce Encounter Platform, HP has use of historic, machine-specific configuration logs and wellness data which allows us to extra readily evaluate troubles and supply remediation information.

Reconnect the cable: Disconnect, after which you can reconnect the Ethernet cable into the rear of your printer, and then plug the cable into A further legitimate port over the router.

Manage your related HP equipment any time you produce a new ID or register with your present qualifications. Must keep track of new messages or updates for a friend or relative's Personal computer or printer?

Just increase their product to the checklist and you'll be notified immediately. You can also view out there and subscribed HP expert services.two

Nothing at all herein should be construed as constituting a further warranty. HP shall not be answerable for complex or editorial mistakes or omissions contained herein.

Need to have support When you’re on the run? HP Support Assistant Cellular offers you many of the same excellent functions given that the Home windows version in the palm of your hand.

Knowledge telemetry Details from devices worldwide interprets to Gains for all HP prospects.

one. HP Intelligent Support calls for an HP Insights agent to generally be installed. For Gen 9 and previously HP professional devices, The client ought to manually down load at or by supplying consent at enough time within your hardware’s initial boot, which allows HP to set up the HP Insights agent to gather info connected with the product.

Printer offline problem: If you see an offline concept as being the position for the printer or perhaps a Printer not responding information when attempting to print, go to Printer is Offline (Mac).

For the very best expertise, commence from a device managing Chrome OS M99 or increased and make use of a Chrome browser to down load the extension.

For HP commercial Gen 10 and better equipment, HP Services Scan is delivered thru Home windows Update and may Look at entitlement on Each individual components product to ascertain if an insights-enabled assistance has actually been ordered and can obtain applicable computer software immediately. To disable this function, please follow the instructions at .

Streamlined support Remove the guide collection of device information and facts and luxuriate in more rapidly concern identification and troubleshooting when HP keeps a history of your respective Laptop configuration and wellness information, delivered by means of cloud-primarily based telemetry to our analytics and insights System.

Down load and run this application to routinely eliminate any print Careers caught in the queue, crystal clear the print spooler, and detect and resolve other issues mechanically.

Improve the functionality and reliability of the PCs and printers with automatic firmware and driver updates. It is possible to configure your choices to put in updates quickly or to notify you when updates can be obtained.

Continuous enhancement Allows HP build new and superior solutions and security remedies that will help our consumers

Restart the router: If you are going through a sluggish or intermittent wi-fi connection, restart your router. security Consult your router maker, Online service supplier, or network security administrator security for Recommendations regarding how to restart the router.

Disconnect from the USB security hub or docking station: When you are using a USB hub or docking station, attempt connecting the cable directly to the computer.